Zoo FAQs

When does the zoo open?

Click here for daily hours and a calendar of events.

Where is the best place to park?

Avoid parking hassles by arriving early. The parking lot near the Train Depot and the parking lot under the 281 overpass are both free. For more parking options, click here

Can I bring food or drinks into the zoo?

Outside food or drink is not allowed into the zoo. Exceptions are: bottled water, small snack-sized items, and baby food and formula. Ice chests and coolers are not allowed on zoo grounds. *School groups will still be allowed to bring in lunches for their classes.

Are pets allowed?

Unfortunately, due to state and federal regulations, your furry friends are not allowed into the zoo, however, service animals are welcome on zoo grounds under the care of their owner. San Antonio Zoo asks that all guests with service animals check in with our Guest Relations office (located at the main entrance to the right of the ticket booths) for a check-in process. 

What are random bag checks?

For the safety of our guests, zoo crew, and animals, our Zoo Ranger team conducts random bag checks at Entry Point. Through these bag checks, the following items will not be allowed into the zoo: outside food or drinks, ice chests, cigarettes, cigars, E-cigs, balloons, wheeled shoes, skateboards, bikes, scooters, hoverboards, unmanned aerial vehicles, pets, knives, mace and glass.

Does the zoo rent strollers and wheelchairs?

You are welcome to bring your own strollers. In order to make your visit to San Antonio Zoo as enjoyable as possible, we also offer the following rentals:

Single Stroller $13.00
Double Stroller $16.00
Wheelchair $10.00
Electric Wheelchair $35.00
Electric Wheelchair with canopy $45.00

*A valid drivers license is required for all rentals. Tax not included.

What experiences and animal encounters does the zoo offer during my visit?

Ride our train and carousel, plus get the opportunity to experience some of the zoo's animals like our butterflies, lorikeets or giraffes. Please note, some of our experiences may be an additional charge. Also, animal experiences are not guaranteed due to inclement weather or animal availability.

Does the zoo have a lost and found?

Visit our Guest Relations office, located at the zoo's main entrance, if you have lost an item or child. Open daily to closing.

Charitable Donation Requests

San Antonio Zoo is pleased to give back to the community by considering all charitable donation requests from qualified 501(c)(3) nonprofit organizations. Click here to submit your application.

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